Shipping

Free US shipping on all orders over $100 (after discounts are applied).

At Simply Jo’s, your satisfaction is our number one priority. If for any reason you are not completely satisfied with your purchase, we are here to help.

Store Return Policy: we will gladly exchange any non-sale item for store credit within 7 days of original purchase with receipt and tags attached. The item must be unworn, unaltered and in its original condition.

EXCEPTIONS: All sale items, shoes, and accessories are FINAL sale. No refunds.

Online Return Policy: return packages must be postmarked within 14 days from the date you received your package. Items must be unused and all tags attached. We do not offer return shipping labels unless the item is damaged or incorrect. We recommend using a trackable shipping service to ensure your return reaches us safely. Once we receive and inspect your returned items, you will receive an email confirmation and you will be credited back to the account you paid from within 5–10 business days.

Please mail your online returns to: Simply Jo’s 1950 Main Street Sarasota, FL 34236